Refund policy

At Inara Hat Co., we take pride in creating one-of-a-kind, handcrafted items that are customized to meet your specific needs. Each product is carefully handmade to order, showcasing our commitment to quality workmanship and personalized service.

Regrettably, we are unable to offer refunds or exchanges for any products, as well as gift cards as part of our transparent policy. 

We encourage you to thoroughly review all product details before making a purchase. If you have any questions or concerns, please don't hesitate to contact us for assistance.

Our customer support team is dedicated to addressing your inquiries and ensuring a smooth, enjoyable shopping experience. Your satisfaction is our main priority, and we aim to provide superior handmade goods and exceptional customer care.

Error or Defect

Please inspect your order upon reception and contact us immediately if the item is defective, or if you receive the wrong item, so that we can evaluate the issue and make it right. Failure to report product errors or defects within 14 days cancels the right to return the item.

Thank you for selecting Inara Hat Co. We are thrilled to deliver the utmost care and craftsmanship to you. If you need further help or have any queries, please reach out to us. We are here to ensure your shopping experience is exceptional.